“Turnkey Solutions has completed several projects for us, including an assessment of our E911 Center, providing training and support during the implementation of the CRM system at the Department of Watershed Management, and providing training in the Department of IT. In each case, I found them to be consummate professionals, dedicated to providing an excellent product at a reasonable cost. They were careful to understand our requirements and deliver targeted customized solutions that met our needs.”
Dan Smith, Former CIO, City of Atlanta Government
Dona Cage and Turnkey Solutions have provided us with invaluable expertise on our 311 project. Her professionalism, can-do attitude and high level of knowledge have made her and her group of professionals a pleasure to work with.
Patricia Caudill, City of Grand Rapids
Turnkey Solutions provides superior service delivery in establishing solid business practices, mapping processes, and recommending viable long term solutions. I worked with Dona and witnessed her company develop and deliver solid multi-faceted training to accommodate our business needs. I highly recommend Turnkey solutions.
Erica Cockfield, Autotrader.com, Former Director, City of Atlanta Call Center
We contracted with Turnkey Solutions to do management-staff teamwork facilitation and general management training, and Turnkey Solutions did an excellent job. So, when it came time to draw on expertise in municipal government, we called on Turnkey Solutions to conduct a process analysis of the operations, general workflow, general call process, metrics and capabilities of our E-911 facility. When we recognized we had some significant technology issues, we again turned to Turnkey Solutions to help us determine what the issues were and to define a corrective action plan for the City. Turnkey Solutions has my highest recommendations.
Dan Smith, Former CIO, City of Atlanta
Turnkey Solutions came in and provided an assessment of our 911 operation and made recommendations. We are now in the process of implementing those recommendations. I credit the assistance from Turnkey Solutions for the strong performance improvement we have generated to date. We are now answering our calls within ten seconds 90% of the time, which is the national average, and are exceeding those numbers!
Atlanta Chief of Police, George Turner
Turnkey Solutions did an exceptional job providing consulting services for us. They provided intelligent and dedicated strategists who were deadline-oriented, innovative people with boundless energy. They were detail oriented as well, providing long term value as a business partner.
Mark T. Campbell, CIO at Pittsburgh Public Schools, Former Deputy CIO, City of Atlanta