The Turnkey Federal Call Center (Turnkey FCC) is the ideal choice for federal agencies who want to offer fast and efficient services for their citizens and other stakeholders. With the option of live agent or 24/7 virtual support in over 130 languages, we can handle your customers’ calls for information and directory needs, service requests, and agency feedback with ease.
The Turnkey FCC provides a service experience that:
  • Is streamlined and seamless
  • Is easy to use
  • Responds to the voice of the customer by taking the delivery of services to a new level through the optimization of your processes and leveraging the latest technologies
  • Can provide 24/7 support in up to 130 languages and send customers instant texts with important information
  • Provides transparency and timely reporting of every call
…and you won’t need to worry about high costs or a technical and lengthy implementation.