The Turnkey Municipal Call Center (Turnkey MCC)
The Turnkey Municipal Call Center provides a service experience for your citizens that:
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Is streamlined and seamless.
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Is easy to use.
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Encourages citizen empowerment.
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Responds to the Voice of the Customer by taking the delivery of services to a new level, through the optimization of your processes and leveraging the latest technologies.
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Can provide 24/7 support in up to 130 languages and send customers instant texts with important information.
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Provides transparency and timely reporting of every call.
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