No courses match your current filters.
Try adjusting your filters or to see the full catalog.
Build the Core Skills That Strengthen Public Service
Designed for individual contributors who want to improve communication, accountability, collaboration, customer service, and professional effectiveness.
Accountability and Delivering on Expectations
This session focuses on accountability and delivering on expectations. Leaders learn a clear framework to take ownership, respond effectively to feedback, and set measurable expectations that drive results.
Giving and Receiving Feedback
This session teaches leaders how to give and receive critical feedback clearly, constructively, and consistently. Participants learn a practical feedback framework to prepare conversations, manage emotions, activate dialogue, and follow up to drive improvement.
Conflict Styles and Solutions
This session helps leaders understand their personal conflict style and learn practical techniques for addressing and resolving workplace conflict. Participants gain tools to navigate difficult conversations, manage emotions, and turn disagreements into productive outcomes.
Emotional Intelligence for the Individual
This session explores emotional intelligence and how individual strengths impact self-awareness, stress management, and relationships. Participants complete an assessment to identify their current level of emotional intelligence in all 12 areas and learn practical strategies to strengthen emotional regulation and interpersonal effectiveness.
Managing Up
This session helps participants understand different leadership communication styles using the Communication Compass framework. Individuals learn how to adapt their message, bridge style differences, and communicate more effectively to drive alignment and results.
Build Leadership Brand without the Title
This session helps emerging leaders build a strong leadership brand before holding a formal title. Participants learn how everyday behaviors—respect, trust, listening, partnership, and support—shape influence, credibility, and impact.
Speaking Up for Impact
This session helps individuals build the confidence and skills to speak up with clarity and influence in meetings and key conversations. Participants learn practical techniques to organize their ideas, communicate with purpose, and ensure their voice is heard and respected.
Combine Any 2 Courses as 1 Half-Day Course
This half-day experience combines any two Level 1 courses (excluding Managing Up) into a cohesive, high-impact learning session at a discounted rate. Allows participants to connect complementary competencies within a single, structured learning block. (Exception: Managing Up excluded.)
Mastering the Moment
Learn how to recognize triggers, manage emotional reactions, and respond with clarity instead of impulse. This session equips participants with strategies to remain composed and in control—no matter the pressure.
Turning Conflict into Collaboration
Conflict doesn't have to divide—it can create stronger teams. Learn how to address disagreements respectfully and transform tension into productive dialogue.
Staying Cool Under Pressure
Explore the science behind stress and build a personal toolkit for staying calm, focused, and resilient—especially when things get hectic.
Own Your Day
Discover practical techniques for managing time, setting priorities, and minimizing distractions. This course helps professionals take control of their schedule and energy.
Doing the Right Thing at Work
Understand how ethical behavior builds trust and strengthens workplace culture. Explore common scenarios and frameworks for making the right call—especially when no one's watching.
Better Together
Effective collaboration is more than just teamwork—it's about shared ownership and trust. Learn tools and mindsets that lead to better results through collective effort.
Workplace Respect: The Culture Multiplier
Respectful workplaces are more engaged, productive, and inclusive. This session explores behaviors, boundaries, and everyday actions that foster mutual respect.
People Skills for Tough Situations
Learn how to stay calm, confident, and constructive when facing challenging personalities. Gain communication tools that reduce tension and increase understanding.
Listen Like You Mean It
Active listening is a superpower. This class teaches techniques to improve attention, reduce misunderstandings, and build stronger professional relationships.
Learn to Learn
Develop strategies to absorb new information more effectively and adapt in fast-paced environments. Ideal for lifelong learners and those navigating change.
Polish & Professionalism
From email tone to meeting conduct, etiquette shapes how you're perceived. This session refreshes the unspoken rules of professionalism with modern relevance.
Service that Sticks
Explore the core principles of delivering exceptional customer experiences, internal and external. This session reinforces the behaviors that drive loyalty and satisfaction.
Think it Through
Learn how to analyze problems logically, challenge assumptions, and make better decisions. This course builds sharper minds for complex work environments.
Building Better Teams
Explore what makes teams thrive. This session equips leaders with strategies to build trust, foster collaboration, and unlock team potential.
Problem Solving & Decision Making
Equip yourself with practical tools to analyze problems and make confident, effective decisions—individually and as a team.
Meeting Management
Turn meetings into momentum. Learn how to plan, lead, and follow up on meetings that engage and deliver results.
Develop Leaders Who Drive Performance and Results
Designed for supervisors and managers who lead teams and need to develop their leadership effectiveness, coaching, and strategic thinking capabilities.
Engaging and Retaining Gen Z
This session helps leaders understand what motivates Gen Z in the workplace and how to engage, develop, and retain this emerging generation. Participants learn practical strategies for communication, feedback, learning, and career development that align with Gen Z values and expectations.
Leading Across Generations
This session equips leaders with practical tools to effectively lead teams made up of multiple generations. Participants learn how values, communication styles, and work expectations differ across age groups and how to bridge those differences to strengthen collaboration and performance.
Leadership Styles
This session helps leaders understand different leadership styles and when to apply them for maximum effectiveness. Participants learn how resonant and dissonant styles impact performance, engagement, and results, and how to adapt their approach to different people and situations.
Adaptive Leadership
This session focuses on developing adaptive leadership skills to respond effectively to changing situations, team needs, and business challenges. Participants learn how to adjust their leadership style to drive performance, engagement, and resilience.
Emotional Intelligence for the Individual
This session explores emotional intelligence and how individual strengths impact self-awareness, stress management, and relationships. Participants complete an assessment to identify their current level of emotional intelligence in all 12 areas and learn practical strategies to strengthen emotional regulation and interpersonal effectiveness.
Managing Up
This session helps participants understand different leadership communication styles using the Communication Compass framework. Leaders learn how to adapt their message, bridge style differences, and communicate more effectively to drive alignment and results.
Speaking Up for Impact
This session helps leaders build the confidence and skills to speak up with clarity and influence in meetings and key conversations. Participants learn practical techniques to organize their ideas, communicate with purpose, and ensure their voice is heard and respected.
Ready to Lead
Explore the mindset, behaviors, and skills that prepare individuals for leadership roles. Perfect for aspiring supervisors or emerging leaders ready for the next step.
Leading with EQ
Emotional intelligence impacts everything from communication to leadership. This course helps participants understand and manage emotions—both theirs and others'—to build trust and influence.
From Vision to Victory
Turn big-picture visions into concrete, achievable goals. Participants will leave with a structured approach for setting priorities and tracking progress.
Think Different. Work Smarter.
Break out of the usual thought patterns and approach problems from new angles. Learn idea-generation techniques that fuel innovation and smarter solutions.
Conducting Effective Performance Reviews
Move beyond checkboxes and awkward conversations. This course shows how to deliver reviews that are meaningful, motivating, and results-driven.
Performance Management
Master the full performance cycle—from setting expectations to giving feedback and driving continuous improvement.
Successfully Managing Change
Help your team adapt to change with clarity and confidence. This course explores the emotional and operational side of successful transitions.
Coaching and Mentoring
Unlock growth through coaching conversations and mentoring relationships. Learn tools to support others while strengthening your leadership brand.
The Art of Delegating Effectively
Delegation isn't dumping—it's development. Learn how to delegate the right tasks to the right people with clarity and trust.
Leadership Skills for Supervisors: Communicating, Coaching and Conflict
Supervisors wear many hats. This session covers three essential roles—clear communicator, supportive coach, and confident conflict navigator.
ABCs of Supervising Others
This foundational session introduces the core responsibilities and mindset shifts needed to lead others with confidence.
From Boss to Leader
Transitioning from authority to influence is key. This course supports emerging leaders in developing the mindset and presence of a true leader.
Develop Leaders Who Shape Strategy and Drive Transformation
Designed for executive directors, deputy directors, division directors, commissioners, and cabinet-level leaders responsible for enterprise outcomes.
Strategic Planning
This session guides leaders through a structured strategic planning process to clarify mission, vision, values, priorities, and initiatives. Participants learn how to align long-term direction with near-term execution to drive focus, accountability, and results.
Human Centered Leadership
Lead with empathy, trust, and emotional intelligence. This session explores people-first leadership principles that drive long-term engagement.
Managing Customer Service
Lead customer-facing teams with empathy, clarity, and consistency. Learn how to create a service culture that exceeds expectations.
Women Leaders: Owning Your Strengths and Skills
Explore the challenges and opportunities for women in leadership. Gain tools to lead authentically, assertively, and with confidence.
Professional Communication in Action (Executive Level)
This session strengthens executive-level communication in high-visibility environments. Senior leaders refine message structure, audience calibration, and language precision to ensure clarity and credibility in boardrooms, negotiations, and public settings. The focus is on disciplined communication choices that reinforce authority and eliminate ambiguity.
Strategic Composure: Power & Positioning Under Pressure
This session develops the ability to maintain composure, manage tension, and control positioning when challenged. Participants practice redirecting difficult questions, managing escalation, and holding authority without becoming defensive.
Disciplined Authority: The Practice of Executive Steel
Authority is sustained through discipline. This session develops executive steel: emotional regulation, sustained concentration, power awareness, and moral courage in decision-making. The emphasis is on internal control that supports consistent leadership behavior across complex environments.
Train-the-Trainer Programs
Equip internal facilitators to deliver structured training using Turnkey's toolkits. Includes facilitation guidance, adult learning techniques, rehearsal, and implementation strategy.
Train-the-Trainer – Performance Management Toolkit
Prepares internal facilitators to deliver structured performance management training using Turnkey's toolkit. Includes facilitation guidance, adult learning techniques, rehearsal, and implementation strategy.
Train-the-Trainer – Leadership Communication Toolkit
Equips internal trainers to facilitate communication-focused leadership sessions including feedback models, conflict navigation, and leadership messaging tools with delivery coaching.
Train-the-Trainer – Change & Engagement Toolkit
Prepares facilitators to lead change management and engagement training including resilience planning, adaptive leadership discussions, and implementation alignment.
Executive Coaching & Consulting
One-on-one coaching, group coaching, mentorship program design, and team building facilitation for public sector leaders and organizations.
Executive Coaching – Single Session / Individual
A focused, high-impact one-on-one coaching session designed to address immediate leadership challenges, critical decisions, or performance priorities. Provides senior leaders with confidential space to clarify thinking, strengthen executive presence, and develop actionable strategies aligned to organizational goals. Ideal for targeted support around complex conversations, strategic alignment, or leadership effectiveness.
Executive Coaching – 10-Session Package
A structured executive coaching engagement (estimated 15-hour engagement) designed to drive measurable leadership growth over time. Begins with a formal intake and development planning process to identify leadership strengths, priority focus areas, and organizational objectives. Coaching sessions are tailored to support strategic thinking, executive influence, decision quality, and change leadership. Concludes with a summary report outlining development progress, leadership insights, and recommended next steps.
Executive Coaching – Group (Up to 8 Participants)
A facilitated group coaching experience designed for executive teams or peer leadership cohorts. Combines individual reflection with collective learning to strengthen alignment, shared accountability, and strategic collaboration. Participants engage in guided discussion, structured problem-solving, and leadership dialogue to address real organizational challenges. Group coaching supports enterprise alignment while reinforcing individual leadership growth within a confidential and professionally facilitated setting.
Mentorship Program Customized Design and Facilitation
A structured mentorship framework designed to strengthen leadership pipelines and workforce development across agencies. Services may include program design, mentor and mentee orientation, matching guidance, facilitation of cohort sessions, and structured reflection checkpoints. Supports knowledge transfer, professional growth, and cross-functional collaboration while reinforcing organizational values and competency expectations. Mentorship facilitation helps agencies build internal capacity and sustain leadership development beyond formal training.
Team Building
A structured mentorship framework designed to strengthen leadership pipelines and workforce development across agencies. Services may include program design, mentor and mentee orientation, matching guidance, facilitation of cohort sessions, and structured reflection checkpoints. Supports knowledge transfer, professional growth, and cross-functional collaboration while reinforcing organizational values and competency expectations. Mentorship facilitation helps agencies build internal capacity and sustain leadership development beyond formal training.
Competency-Based Assessments
Validated assessments aligned to Colorado's competency framework across all three levels. Each includes facilitated debriefs and individualized reporting.
Colorado Core Competency Self-Assessment – Individual Contributor (Level 1)
Competency-based self-assessment aligned directly to Colorado Required Core Competencies for Level 1: Accountability, Communication, Customer Service, and Interpersonal Skills. Uses behavior-based Likert-scale statements tied to observable workplace behaviors within public sector environments. Participants receive an individualized score profile highlighting strengths and development areas across each competency. Results are used for developmental reflection and learning alignment and are not intended for performance evaluation. Includes 1-hour virtual group debrief for cohorts of 15–25.
Leadership Competency 180 Assessment – Supervisor and Manager (Level 2)
Structured 180-degree leadership assessment aligned to Level 2 competencies: Team Leadership, Strategic Thinking, and Change Management. Combines self-assessment with selected peer or direct-report input using behaviorally anchored Likert-scale items mapped directly to the State's competency definitions. Participants receive a comprehensive report summarizing competency scores, perceptual gaps, and leadership strengths. The facilitated debrief session supports interpretation of results and guides development planning. The assessment is developmental in nature and is not intended for formal performance evaluation.
Executive Enterprise Leadership Assessment – 360 Competency Instrument (Level 3)
Executive-level 360-degree assessment aligned to Level 3 competencies: Influence, Transformers of Government, and Vision and Strategy. Includes behavior-based rating items tied to enterprise leadership expectations within public sector environments. Participants receive a detailed executive report highlighting competency strengths, perception gaps, and strategic leadership impact indicators. The included one-on-one coaching session supports interpretation, enterprise alignment, and development planning. The assessment is designed to promote executive insight and is not intended for formal evaluation or ranking.
CliftonStrengths Assessment and Facilitated Development Session
Includes administration of the official CliftonStrengths 34 assessment through Gallup and a facilitated development session led by a Gallup Certified CliftonStrengths Coach. Participants receive a comprehensive strengths profile identifying their dominant talent themes and how those themes influence performance, communication, leadership style, and team contribution. The facilitated session translates strengths insight into practical application within Colorado public sector roles. Certification ensures accurate interpretation of results and responsible use of the assessment for developmental purposes rather than performance evaluation.
DISC Behavioral Style Assessment and Application Workshop
Includes administration of a validated DISC behavioral assessment and a facilitated application workshop led by a Certified DISC Facilitator. Participants receive an individualized behavioral style profile identifying communication preferences, decision-making tendencies, motivators, and stress responses. The facilitated session focuses on applying DISC insights to improve communication, conflict navigation, collaboration, and leadership effectiveness within public sector environments. Certified facilitation ensures accurate interpretation of behavioral styles and structured application aligned to competency-based development objectives.
Train-the-Trainer Toolkits
Comprehensive toolkits enabling agencies to build internal training capability. Delivered as electronic downloads with editable files for ongoing internal use without ongoing vendor dependency.
Performance Management Toolkit – Train-the-Trainer Package
Comprehensive toolkit enabling internal HR or leadership teams to deliver performance management best practices. Includes facilitator guide, slide deck, performance improvement plan templates, corrective action documentation tools, coaching conversation scripts, accountability tracking forms, and implementation roadmap. Designed for internal deployment without ongoing vendor dependency.
Leadership Development Toolkit – Train-the-Trainer Package
Structured leadership development system designed for internal delivery. Includes facilitator guide, leadership competencies workbook, coaching templates, delegation tools, feedback frameworks, meeting management templates, and team alignment exercises. Provides step-by-step instructions for delivering workshops aligned to supervisory and management competencies.
Workforce Engagement & Culture Toolkit – Train-the-Trainer Package
Turnkey engagement and culture-building toolkit enabling agencies to strengthen workplace climate internally. Includes facilitator guide, engagement survey template, recognition planning tools, generational engagement strategies, respect and culture workshop materials, and action planning worksheets. Designed to support sustainable culture initiatives across departments.
Ready to Build Workforce and Leadership Capability?
Whether you're developing employees, supervisors, managers, or senior leaders — Turnkey Solutions can help you create a practical and measurable development strategy.