Our Mission & Vision

Our vision is to glorify God by changing the face of government all over the globe.

Our mission is to be the premier citizen experience partner for the public sector and utility markets.

 

Government Focus

Turnkey Solutions, LLC has been helping governments deliver excellence in the citizen experience for the last 20 years. In addition to state and local agencies, we proudly serve the civilian and defense sectors of the U.S. Federal Government as either a prime or a sub-contractor.

The Citizen Experience

For this we use our proprietary methodology called AAPII (pronounced like ‘Happy’) which stands for Assess, Analyze, Prioritize, Implement & Improve. It allows us to determine exactly what is needed to move the needle on customer experience.

 

Government

Working with the public sector is very different from working with corporations. There is true value in understanding the culture and the challenges that public sector organizations overcome on a daily basis.

At Turnkey Solutions, our instructional design experts customize training solutions to meet your needs. We provide exactly the level and type of training needed for your organization to perform at its best.

Partners

The Turnkey Municipal Call Center

  • Want to offer your citizens the same level of service offered by larger municipalities in an affordable way?
  • Want to provide your citizens greater service excellence, ease of access and transparency?
  • Is improving overall efficiency a goal?
  • Need to offload non-emergency calls from your 911 Center?
Find out how the Turnkey Municipal Call Center (Turnkey MCC) can help solve these challenges.
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