Our vision is to glorify God by becoming the leading partner in enhancing citizen experiences for the public sector and utility markets…
Our mission is to serve as the premier citizen experience partner for the public sector and utility markets, unlocking opportunities by…
Turnkey Solutions, LLC has been helping governments deliver excellence in the citizen experience for the last 22+ years. In addition to state and local agencies, we proudly serve the civilian and defense sectors of the U.S. Federal Government as either a prime or a sub-contractor.
We use our proprietary methodology called AAPII (pronounced like “happy”), which stands for Assess, Analyze, Prioritize, Implement, and Improve. It allows us to determine exactly what is needed to move the needle on customer experience.
Government
Working with the public sector is very different from working with corporations.
There is true value in understanding the culture and the challenges that public sector organizations overcome on a daily basis.
At Turnkey Solutions, our instructional design experts customize training solutions to meet your needs. We provide exactly the level and type of training needed for your organization to perform at its best.
Our Partners
Contact Center Services
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Are you looking to identify and eliminate gaps in performance?
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Do you want to provide your citizens greater service excellence, ease of access, and transparency?
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Do you need help planning and optimizing contact center operations for better efficiency?
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Do you need to start a contact center from scratch or reimagine your current one?