To be the premier citizen experience partner for the public sector and utility markets.


At Turnkey Solutions we glorify God by changing the face of government all over the globe.

Customer Experience

For this we use our proprietary methodology called AAPII (pronounced like ‘Happy’) which stands for Assess, Analyze, Prioritize, Implement & Improve.


Working with the public sector is very different from working with corporations. There is true value in understanding the culture and the challenges that public sector organizations overcome on a daily basis.

At Turnkey Solutions, our instructional design experts customize training solutions to meet your needs. We provide exactly the level and type of training needed for your organization to perform at its best.


The Turnkey Municipal Call Center

  • Want to offer your citizens the same level of service offered by larger municipalities in an affordable way?
  • Want to provide your citizens greater service excellence, ease of access and transparency?
  • Is improving overall efficiency a goal?
  • Need to offload non-emergency calls from your 911 Center?
Find out how the Turnkey Municipal Call Center (Turnkey MCC) can help solve these challenges.