Build the Everyday Skills That Strengthen Public Service
Practical, competency-aligned courses for individual contributors across Colorado agencies.
Available through Colorado Statewide Contract RFP-SPCO-MZ-26-002
Built for the People Who Deliver Public Service Every Day
Workforce Development courses are built for employees who do not have formal supervisory responsibility but play a critical role in daily service delivery, internal coordination, customer interaction, and operational execution.
All courses align to Colorado's Level 1 Workforce Development competencies and are available through the statewide contract — no separate procurement required.
Turnkey's approach helps participants move from awareness to action using practical tools, real-world examples, and skill-building exercises that reflect the realities of government work.
How These Courses Help Your Agency
Accountability & Follow-ThroughStrengthen employee ownership of work, deadlines, and commitments.
CommunicationImprove clarity in both internal and external communication at every level.
Customer Service BehaviorsBuild consistent, trust-building service experiences for citizens and colleagues.
Conflict ReductionReduce workplace conflict through stronger interpersonal skills.
Professionalism & ConfidenceIncrease employee confidence, professional presence, and collaboration.
Team CultureSupport stronger team culture and public service outcomes through shared skills.
Workforce Development Course Options
All courses are $125 per participant (2-hour) or $255 per participant (half-day). Contact us for group pricing.
Pricing is based on a minimum of 15 participants per class.
Accountability and Delivering on Expectations
2 HoursHelps participants take ownership of their work, clarify expectations, and follow through on commitments using a practical accountability framework.
Giving and Receiving Feedback
2 HoursHelps participants give and receive feedback in a clear, constructive, and professional manner to strengthen workplace relationships.
Conflict Styles and Solutions
2 HoursHelps employees understand their personal conflict style and apply practical strategies for addressing disagreement productively.
Emotional Intelligence for the Individual
2 HoursStrengthens self-awareness, emotional regulation, and relationship management for greater professional effectiveness.
Managing Up
2 HoursHelps employees communicate more effectively with supervisors by adapting their message and improving alignment around expectations.
Build Leadership Brand Without the Title
2 HoursHelps emerging leaders build credibility, influence, and professional presence before holding a formal leadership role.
Speaking Up for Impact
2 HoursHelps employees speak with clarity, confidence, and purpose in meetings and important workplace conversations.
Mastering the Moment
2 HoursHelps participants recognize emotional triggers, manage reactions, and respond with clarity under pressure.
Staying Cool Under Pressure
2 HoursGives employees tools to manage stress, remain focused, and maintain professionalism when workloads or difficult interactions create pressure.
Own Your Day
2 HoursHelps employees manage time, set priorities, reduce distractions, and align daily work with performance expectations.
Better Together
2 HoursStrengthens collaboration, shared ownership, and trust across teams.
Workplace Respect: The Culture Multiplier
2 HoursHelps employees understand the behaviors that create respectful, productive, and inclusive workplaces.
Listen Like You Mean It
2 HoursBuilds active listening skills that reduce misunderstandings and strengthen workplace relationships.
Learn to Learn
2 HoursHelps employees improve learning agility and adapt to new information and changing workplace expectations.
Polish & Professionalism
2 HoursReinforces professional communication, workplace etiquette, and everyday behaviors that shape credibility and trust.
Building Better Teams
2 HoursExplores what makes teams thrive through strategies that build trust, collaboration, and team effectiveness.
Problem Solving & Decision Making
2 HoursEquips employees with practical tools to analyze problems, evaluate options, and make sound decisions individually and as a team.
Meeting Management
2 HoursHelps employees plan, participate in, and support meetings that are purposeful, organized, and action-oriented.
Turning Conflict into Collaboration
Half DayHelps employees address workplace conflict respectfully and turn disagreement into productive dialogue using structured strategies.
Doing the Right Thing at Work
Half DayHelps employees apply ethical decision-making, workplace integrity, and accountability in everyday situations.
People Skills for Tough Situations
Half DayHelps employees stay calm, confident, and constructive when working with challenging personalities or difficult situations.
Service that Sticks
Half DayStrengthens customer service behaviors for both internal and external customers to deliver consistent, trust-building service experiences.
Ready to Schedule Workforce Development for Your Agency?
All courses available through the Colorado statewide contract. No separate procurement required.