Understanding where to apply resources for highest impact and efficiency can be a challenge when resources are limited and many ideas are on the table. The team here at Turnkey Solutions is able to help you establish a budget for the scope of your project and assign priority to your objectives based on needs, importance, value, and your organization’s overall goal and strategic vision.
We help you to organize your project phases, milestones, and key deadlines in a way that not only makes sense but also ensures the best use of resources and on-time completion. Additionally, our approach to timeline creation is designed to provide a shared understanding of project flow for internal and external stakeholders alike, allowing you to be transparent and build trust with all constituents.
Because we understand the unique challenges faced by the public sector, we also understand how determining the most important initiatives and tasks can be complex. Taking your organization’s overarching vision, budget, and timeline into consideration, we help you to organize and prioritize your objectives to make sure they are targeted and aligned with your ultimate goals.
Our final roadmap combines all the vital elements we’ve defined – prioritized objectives, established timelines, budgets, and more – into a cohesive action plan. We focus on the most critical objectives first, break down your strategy into achievable phases with clear milestones for progress tracking, identify and mitigate potential challenges that may arise throughout implementation, and provide a transparent overview of the plan for internal teams and external partners.
When implementing project timelines and other critical changes that impact the customer experience, our staff understand the importance of highlighting core values like transparency, accountability, and responsiveness to continue to build trust and credibility with customers and citizens. With our engagement and branding strategy service, we help you develop a timeline and action plan for (re)setting expectations for the public as it relates to the customer experience to maintain and increase buy-in while also emphasizing your commitment to the customer experience