What if you could upload a full council agenda and have AI highlight sensitive issues, predict likely council member questions, and show your staff what to focus on during prep in minutes?
Across the public sector, AI is beginning to transform how government leaders work by reducing time spent on repetitive tasks and freeing staff to focus on what matters most. At Turnkey Solutions, we offer AI training designed specifically for public agencies. Our sessions reflect the day-to-day realities of government operations, whether you are leading a department, advising council, or managing frontline services.
Our approach is practical, accessible, and rooted in real-world use cases. Whether your team is just getting started or looking to take the next step, we provide the tools and guidance needed to help you use AI with clarity, purpose, and confidence.
Our Services include:
- Delivering live, instructor-led and/or online training on AI and its uses
- Using AI to enhance operational efficiency and decision-making
- Leveraging AI technologies to streamline processes
- Using AI tools to optimize resource management
- Improving the citizen/customer experience through the use of AI platforms
- Providing guidance on AI platforms available and how they can be used creatively to improve work outcomes
- Teaching practical AI prompt frameworks to help staff engage effectively with AI tools
General Administrative Use Cases for AI
Every day new use cases are discovered for AI tools to streamline processes and automate repetitive tasks within government agencies.
- Automating repetitive tasks
- Performing quality assurance tasks on large volumes of data
- Drafting communication
- Streamlining processes and workflows
- Summarizing documents and providing meeting prep and research support
Using AI in Procurement
In the Department of Procurement, generative artificial intelligence can be used to great advantage to increase efficiency.
- Drafting Requests for Proposals
- Evaluating and/or pre-qualifying suppliers
- Contract Drafting
- Contract Management
- Automated Market Research
AI in Public Safety
From a Public Safety Perspective, Generative AI can handle a variety of tasks from document management and communication to policy drafting and workflow automation. This can free up public sector employees to focus on higher-value tasks that require human judgment, creativity, and empathy.
- Incident reporting and documentation
- Communication and dispatch management
- Data entry and record keeping
- Grant writing and reporting
- Crisis management and documentation
- Public Safety campaigns and outreach
AI in Community Development
AI aids the public sector in community development by providing data-driven insights that enhance planning, optimize resource allocation, and improve decision-making for more effective and equitable growth.
- Enhancing Citizen Engagement and Participation
- Affordable Housing and Real Estate Development
- Economic Development and Job Creation
- Disaster Response and Resilience Building
- Environmental Sustainability Initiatives
- Social Services and Welfare Programs
- Civic Engagement Platforms
Other Services We Offer
We can provide you with comprehensive contact center and call center build-out and optimization services, offering affordable solutions to help your organization manage non-emergency calls. Whether you need to establish a new contact center or call center or redesign an existing one, we deliver end-to-end support.
We use our award-winning methodology to adapt to your specific needs and enhance the customer experience for your citizens. Use our strategies to improve municipal and federal operations for citizens, employees, and leadership.
Turnkey Solutions is available to support your IT team through highly skilled project managers, business analysts, and certified change managers, as well as assisting in RFP development, requirements gathering, and training.
We’re committed to providing you with the best training services available, whether you’re looking for standardized training or a fully customized program. Our team of experts will work closely with you to develop a training plan that meets your specific needs and helps you achieve your goals.