Turnkey Solutions offers comprehensive call center build-out and optimization services to ensure that your agency or municipality delivers exceptional service. Whether you’re starting from scratch or looking to enhance existing operations, we provide end-to-end solutions that support all stages of call center development.

TRAINING SOLUTION

Our easy to use, flexible training solution is designed to save time and money, increase engagement, and improve knowledge retention. Our training is scalable and can be delivered on-site, remotely, or hybrid, providing rapid feedback for efficiency in reporting.
Learn more about our training solution!

Services

Instructional Design/Re-Design

Instructional design includes creating learning experiences and materials to cause the student to learn both the theory and practical application of new skills.

Instructor-Led Training

Instructor-led training is live training that occurs on site or remotely and is led by an instructor who facilitates the learning.

Online and Remote Training

We provide a fully featured, award-winning online training solution used by governments and corporations across the globe to automate training, tracking and reporting.

Benefits

  • Comprehensive training that is tailored to your needs
  • On-site, remote, and hybrid options
  • Gamification and other features with our remote/hybrid training is designed to increase employee engagement and knowledge retention
  • Time-efficient and cost-effective
  • Customized user reporting
  • Certification upon completion
  • Refresher training and re-certification

Resources

Case Studies
Capabilities & Offerings